Frequently asked questions

Do you have questions?
We have some FAQs to help.

Once you arrive at the Intercontinental Fiji Golf Resort and Spa you're in our hands so we're looking after your meals, accommodation, inspiration and entertainment. 

We'll take care of dinner on the 24th, breakfast, lunch and dinner daily from the 25th – 27th, and breakfast on the 28th. The only thing you’ll have to pay for is your drinks tab and any other incidentals you charge to your room. You'll also have to cover your own meals on any extra days if you decide to add a few days before/after the retreat.

If you have any dietary requirements, please advise us prior to departure so we can ensure these are catered for at the hotel. 

Flights, transfers and alcohol are not included in your business retreat package.

Yes! One of the best things about Nurture Change is that the speakers aren’t just on stage delivering a keynote. They're real people who love a good chat and brainstorming as much as the next person! You'll get plenty of opportunities to spend time with the speakers throughout the course of the event.

We review all attendees to ensure that we are the right fit for each other. Please click on an 'Apply to Attend' button that can be found throughout the website and complete the application form to tell us a little bit about yourself. If your application is successful we’ll send you a registration form to complete, followed by an invoice for your deposit. Your spot is not confirmed until we have received your deposit payment in full. 

You may receive a full refund if you request to cancel your business retreat package within 28 days of booking your business retreat package. 

The business retreat officially opens on October 24 at 6:00 pm. We recommend you make your own way to the hotel for check-in at 3 pm. Check-out time is 11 am on the day of departure.

Choose from three room options:

Single Retreat Package: Enjoy the privacy of a room to yourself, featuring a comfortable King bed.

Twin-Share with a Friend: Share a room with a friend and save on costs with two Twin beds.

Twin-Share with a Partner: If you're attending the event as a couple, select this option to share a bed with a King-sized bed.

For those who wish to bring a partner who won't be attending the event, they can join by selecting a Single Retreat Package, allowing them to share your bed at an additional cost. Please note that partner packages include breakfast and lunch only, and they won't have access to the events unless they purchase a full business retreat package.

We don't facilitate pairing up single attendees who are seeking roommates. If you're looking to share a room and save costs, we recommend inviting a friend to join you on this journey.

Room options and bed configurations are subject to availability at the hotel.

We can't book flights for you.

With the aim to give you more control over your travels, our Nurture Business Retreat 2024 packages don't include return flights to Fiji. This means you can book your own flights with the airline you like, use any leftover flight credits or points before they run out, and you'll have the chance to plan extra vacation time in Fiji before or after the retreat.

Retreat packages do not include transfers to and from the InterContinental Fiji Golf Resort and Spa. The hotel is fifty-five minutes away from Nadi International Airport and we recommend pre-booking your transfers before you arrive in Fiji. 

At an additional cost, we can arrange your direct airport transfer to and from the InterContinental Fiji Golf Resort and Spa through Tourist Transport Fiji (TTF). 
TTF is conveniently located at Nadi International Airport.
 
The cost for a direct transfer to/from the hotel in a shared shuttle service is $55 per person one way OR $95 per person for a return transfer. 

The cost for a direct transfer to/from the hotel in a private vehicle that seats up to 4 people is $165 per vehicle one way OR $315 per vehicle for a return transfer. 
 

Lots of our guests love to get the most out of their retreat time and decide to stick around an extra day or two before or after the event. To make this simple, you'll be able to add more days to your booking after you've put down your deposit for a business retreat package.

Your business retreat package includes a Garden View room. If you'd like to upgrade your hotel room please let us know on the registration form at the time of booking. We will provide you with a quote and arrange this on your behalf after you have paid your deposit for a business retreat package.

We ask our attendees to complete an application because we're curating a community of like-minded people who share our nurturing values. 

It's also a great opportunity for you to share a little more about yourself and check if the Nurture Business Retreat Community is right for you. 

The online application form only takes 4 minutes to complete and you'll be notified within 48 hours if your application is successful. 

Nurture Group is doing all that we can to safely bring our community back together. Due to economics and cancellation insurance limitations, we will not be able to issue cash refunds if you cancel your registration after 28 days of booking your business retreat package. 

You may receive a full refund if you request to cancel your business retreat package within 28 days of booking your business retreat package. We have a strict no-refund policy after this date.

After this 28-day period, our refund policy becomes a transfer-only policy and we encourage you to donate to a friend!

Retreat packages can be transferred without additional charge before 24 July 2024. Any package transfer after 24 July 2024 will incur a service charge of $200.

It is possible Nurture Group may need to cancel or postpone an Event for reasons beyond its control. These reasons could include but are not limited to pandemics, natural disasters or other events limiting travel to or from the site of the Event, circumstances limiting the availability or suitability of the venue, governmental regulation or orders limiting or restricting the Event or changes in economic considerations. Tickets are not refundable regardless of the reason for cancellation or postponement, however, the full price of all retreat packages shall be automatically credited to the Nurture Group event scheduled as a replacement or substitution for such Event. In the event an attendee does not want to attend the scheduled replacement event such attendee may request by written notice to receive a credit for the full amount of the original ticket for use at any other Nurture Group event, subject to availability and Nurture Group’s general policies regarding any caps or restrictions on the overall use of credits at an event. All credits issued as a result of COVID-19-related 2024 event postponements will expire by 31/12/2026. If an attendee applies a 2024 event credit toward a 2025 or 2026 event and has to eventually cancel, their reissued credit will still expire by 31/12/2026.

For additional protection, we encourage attendees to purchase travel, medical, and/or trip cancellation insurance. The attendee’s credit card may also provide certain coverage. Depending on your reason for cancelling and provided your reasons fall within the terms of your travel insurance policy, subject to these terms and conditions you may be able to have these charges refunded. Please consult your insurer for further details.
 

Feel free to bring along your partner or kids.

There's a ton of stuff for your partner or kids to do while you're at the retreat. And even though we have optional workshops, the afternoons are all yours, so you can spend some quality time together.

The best plan is to buy a business retreat package for yourself first and then let us know if you need help with any extra rooms you might need. We do charge extra for some of the food included in your room when you bring more people - for details, chat with Malyna from our team at [email protected]

InterContinental Planet Trekkers Kids Club is great for little explorers aged 4-12 years old. It's got a fun indoor playroom and lots of cool learning experiences around the resort. There's also babysitting for an extra cost. Talk with the hotel Concierge team to learn about the hours and availability.

This is a business conference so yes, this should be a tax deduction for you but please note that we are not able to give you tax advice so you should check with your accountant.

We are more than happy to provide a tax invoice.

We impose a surcharge on credit cards that is not greater than our cost of acceptance. The cost of a surcharge will vary between 3-5%, depending on the type of card that you're using.

After we’ve received your registration, we'll send you an invoice for a $1,250 deposit to save your place. You can pay by bank deposit or with a credit or debit card. If you book before our early bird deal runs out and can't pay the full deposit before the early bird discount ends, we'll cancel the first bill and send you a new one at the regular price, which is more than the early bird price.

All deposit invoices are for a Garden View room. After you've paid the deposit, we can help you upgrade to a different room if you want, and we'll send you another invoice for the extra cost of the upgraded room.

You've only locked in your spot for the Nurture Business Retreat when you've completely paid your deposit.

Check you meet entry, health, and immigration requirements on the Fijian Government website.

https://www.mcttt.gov.fj/fiji-entry-conditions/

Extra beds can be added for a fee in a 'Suite' room only. Please tell us if you want a quote to upgrade to a Suite to accommodate an extra bed when you fill out your registration form.

Don't miss out!